European and Mediterranean regulators continue to encourage greater consumer engagement in markets

Strengthening regulatory dialogue across Europe and the Mediterranean region to support consumers in becoming active energy market participants in the context of the COVID-19 pandemic and recovery are themes of a two-day trilateral workshop that began today. The workshop was organised by the Council of European Energy Regulators (CEER), the Energy Community Regulatory Board (ECRB) and the Association of Mediterranean Energy Regulators (MEDREG), for the first time in online format. Special focus is being given to commercial quality, prosumers and active self-consumption, billing and digitalisation.

Active consumer engagement plays a vital role in driving strong competition, ensuring markets work effectively and making the energy transition a reality. This, in turn, raises questions regarding which regulatory measures can be used to extend these benefits to all consumers and how to engage all consumers. Making sure that no one is left behind is a fundamental guiding principle for CEER, ECRB and MEDREG in their regulatory responsibilities and their work relating to consumer protection.

This third edition of the trilateral workshop is an example of enhanced cooperation between the three regional organisations of energy regulators, confirmed in a cooperation arrangement that was signed in December 2018.

Read the full press release below.